Privacy Policy
Dehati Mart (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website, mobile applications, and other online services (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide and improve our Services for you. The types of information we collect include:
Personal Information: Name, contact information (phone number, email address), shipping address, and payment details.
Account Information: Username, password, and order history.
Technical Information: Device information, IP address, browser type, and browsing activity.
Transactional Information: Purchase history, payment method, and delivery preferences.
Location Information: For app users, we may collect approximate location to suggest local deals and delivery options.
Communications: Any feedback, inquiries, or complaints sent through our customer support channels.
2. How We Use Your Information
We use your information to:
Process Orders: To confirm, fulfill, and deliver your purchases.
Improve Services: To enhance the quality and functionality of our Services, including through data analytics.
-Marketing and Promotions: To send you updates about products, promotions, and events that may be of interest, based on your consent.
Customer Support: To respond to your inquiries, resolve complaints, and improve user experience.
Legal Compliance: To comply with applicable legal requirements, including fraud prevention and data protection laws.
3. How We Share Your Information
We do not sell your information to third parties. We may, however, share your information with:
Service Providers: Third-party vendors (e.g., delivery services, payment processors) necessary for fulfilling orders and providing customer support.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Legal Requirements: If required by law, we may disclose your information to authorities to protect our rights, your safety, or to comply with legal processes.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, please be aware that no system can guarantee complete security, and we encourage users to protect their own account details.
5. Your Choices and Rights
Access and Update: You may access or update your personal information by logging into your account.
Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting our support team.
Delete Account: To request account deletion, please contact us. We will respond to your request in accordance with applicable laws.
Cookies and Tracking: You can adjust your browser settings to reject cookies, but doing so may limit some functionalities of our Services.
6. Children’s Privacy
Our Services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently gathered data from a minor, we will delete it promptly.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of any significant changes through the website or other means. Continued use of our Services constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Dehati Mart
[Laxman Nagar Gumla 835207-Jharkhand]
[+91 6205460858]
[support@dehatimart.com]
This privacy policy ensures that Dehati Mart adheres to transparency, compliance, and user rights, giving customers the confidence to trust the platform with their personal information.